What’s up with Microsoft Hotmail?

I have a Hotmail email account and have had it for some time now but over the past 6 months or so I am continually asked about security codes and it makes logging into my account a real problem. I really don' t want to delete this account as there are so many who email me to this account as well most if not all of my ham radio messages are handled via this Hotmail account. This evening I was once again logging into my email account and now Microsoft is demanding I have them send a "code" to me and it has to be done through a different email account. I do have another account that I use now and then (Gmail) but what about those who do not! What…….you have to open another email account just so Microsoft can email a "code" that you cut and past into you hotmail account so you can prove you are who you say you are!!!
I had the Hotmail cop's send me a "code" to my Gmail account and was told it was sent, well when I opened up my Gmail there was no "code" just a link so I clicked on the link. I was taken to a page that asked me to enter my Hotmail account that I was trying to verify. I thought I am in the home stretch so I entered my long time Hotmail account and was told "We're not ready for you yet, your account is still in the waiting period."  WAITING PERIOD FOR WHAT!!!
When you move to a new address you can get the post office to forward your mail is there anything out there that allows my Hotmail emails to be forwarded to my Gmail account.?I have had it with Microsoft and the "code" they want to send me so I can let them know I am who I say I am!!

Mike Weir, VE9KK, is a regular contributor to AmateurRadio.com and writes from New Brunswick, Canada. Contact him at [email protected].

16 Responses to “What’s up with Microsoft Hotmail?”

  • David WB4ONA:

    This sort of thing is getting common. Recently my Yahoo Email account won’t let me log in unless I give them my cell phone number – screw them!

  • Peter kg5wy:

    This does not sound right.
    I have a Hotmail account and this has never happened to me.
    Something sounds fishy. Try to get a phone number if possible to call them.

  • Mike VE3WDM:

    Good morning David, I have had the same thing as well and I agree a phone number is just not going to happen.

  • Mike VE3WDM:

    Hello Peter, it’s good to hear that not all have had this trouble and as for a phone number I have never seen one for hotmail. There may be an email address that I can lookup and see if what is going on is normal.

  • Mark W4MMR:

    Consider changing (uhhhhg)over to .outlook.com instead of .hotmail.com/get a new email address.

  • Mike VE3WDM:

    Good evening Mark, yup was considering that but all the email I have sent to my hotmail account is huge and to try to have it all moved into a new email seems like a HUGE job.

  • John kc5wpj:

    Sounds like there are some phishermen at work here. Give out NO information!!!!!!

  • Bob KE5VLI:

    According to this page (http://windows.microsoft.com/en-US/hotmail/hotmail-help), the Hotmail Upgrade to Outlook.com should be completed. This back-end upgrade was meant to provide users with a better user experience and more features. This FAQ page talks about the code needed to sign in to your Hotmail account. (http://windows.microsoft.com/en-us/windows/outlook/basics#basics-siso). As for who to call…Hotmail is a free e-mail service that is provided by Microsoft. Support is available by e-mail. For more information, visit the following Web site:

    Give Microsoft feedback (often) so they can make their products better.


  • Stuart - WB6RXG:

    Sounds like a phishing scam to me too.

    Microsoft/hotmail has never done this to me and my account is well over 10 years old.

    I also haven’t experienced an issue with Yahoo not letting me log in without setting up a recovery cell phone number.


  • Mike VE3WDM:

    Good morning John, I too had thought the same thing but I do have software to stop this from happening and made sure it was updated.

  • Mike VE3WDM:

    Bob thanks very much for taking the time to look up the links and for posting them I am going to give then a long look over this morning and get moving on it.
    Thanks again.

  • Mike VE3WDM:

    Good morning Stuart, funny thing I have only had this log in problem with my Windows PC and never a problem with my Mac PC.

  • tom KA4CSG:

    Recently Yahoo Mail has gone into the same type of user tail chasing act. I have to create a new e-mail password every time that I log into Yahoo. Even if the connection has been left up. I moved to another provider, but need to check Yahoo weekly, for those who did not get the word. PITA

  • Mike VE3WDM:

    Good evening tom very nice to hear from you and yes that sure can be a pain and not sure why they do this? With all the “stuff” that is going on around the net you are never sure if it’s really Yahoo or Hotmail asking you or some hacker!

  • John Hess KC2WEX:

    I had the same problem. they even asked me to identify what is in my e mail, if you cant excess it how do you know what is in it? hotmail use to be tops, now with it`s security crap they suck. They even wanted some pin number, how the heck was I to know? I only use hotmail for advertisement and social junk, all my inportaints go to g mail which is more reliable and user friendly and hassle free. plus, also given, yahoo now you have to provide a two million word password with capitol letters and numbers to boot. It is a shame that these companys have to be tough on us. I guess all consumers of there service is the is the bad guy, then the ones that dream up this crap can get a gold star from there bosses or more money. it must nice to be young and stupid now a days, out of harvard.

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