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Following up
12 January 2015 | by UPDATE
Some readers of my blog emailed me as well as others commented at AmateurRadio.com for me to try to give CQ a call. One fine reader also sent along the 1 800 number to CQ and on Monday I was going to give them a call. Today is Monday and I did not want to make the call too early in the morning as I did email them and wanted to give some time to see if they would answer me via email. The morning and part of the afternoon went by and no email. So I gave the 1 800 number a call, now sometimes these numbers don't work when calling from Canada BUT this one went through! There was some automated number pushing I had to do to get to the circulation dept. I was able to get to the ext of those that looked after problems with their circulation of CQ! So what happen you ask……IT WAS AN ANSWERING MACHINE…….I was to leave a message with my name and ZIP code to which I gave them my postal code. Then I was asked to leave a brief message with my issue (my issue was far from brief) I also added my phone number and call sign.
That's the update so far no email and the circulation office seems to have gone the way of an answering machine. This evening I'm going to sit down with some tea and read my QST heck both the digital and print version have arrived!
12 Responses to “Following up”
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Sorry to hear that. I think things are changing. Maybe they are trying to save some money. There is always the 516 number but that costs.
Possibly a certified letter may get their attention.
I wish I could help further.
I hope you resolve your issue, but I would not hold your breath. This has all the hallmarks of a magazine in serious decline. Most years I enter the CQWW SSB contest. The world would not be the same without CQ.
I also paid the overseas price for a long-term subscription to CQ. The last issue I received was December, 2013! All I have received since then were several offers for the digital subscription at an additional price, which they call “chutzpah” where I’m from.
I do hope you are successful at getting this resolved, but the pessimist in me says that I don’t see CQ surviving. I do hope that I am wrong.
73,
Mitch DJ0QN
I continue to get every issue.
Why do I have no problems and others do?
No, It’s not luck.
I was all set to subscribe but i will definitly wait and see what happens.
Good evening Peter, I wanted to give the 1 800 number a try as for the other number…..I am done spending money and not getting results. I am going to wait until next week and send another email.
Mike
Hello Roger, yes the contests that CQ sponsor are very good and I enjoy their CW test. I guess time will tell what happens with CQ. Have a great week Roger.
Mike
NIce to hear from you Mitch, sorry to hear that you spent the money like others and not getting your money worth. Thanks for taking the time to comment.
Mike
Good evening Peter, I am sure there are more who are getting their issue of CQ than those who are not…….but what really surprised me was the number who commented on the blog who were also having trouble with CQ. Let hope that in the near future all who subscribe to CQ will have it each month.
Thanks for stopping by Peter and taking the time to give your input.
Mike
Hi Greg, a very wise idea no reason to join now and hope something happens may as well wait it out.
Mike
Mike,
I have tried the 800 number and there are many options (selections).
If I had issues with CQ, I would keep trying various ones and ask for a supervisor. I am paid up till December 2016 because of the various promotions and sales. Hopefully CQ will stay afloat till then.
Thanks Peter I will for sure give that a go on Wednesday and give the electronic phone gizmo a good workout.
Mike